Privacy policy

Last Updated: February 2026

Rhythms of Grace Novelty Shop (“Rhythms of Grace,” “we,” “us,” or “our”) operates www.rhythmsofgrace.ph (the “Site”) and related services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you:

  • Visit our website
  • Make a purchase
  • Interact with us on social media
  • Participate in pop-up events
  • Engage with us through online marketplaces
  • Communicate with our team

By accessing or using our Services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information necessary to operate our business and provide our products and services.

A. Personal Information

When you place an order, create an account, sign up for updates, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order history
  • Account login details (if applicable)

B. Order Information

When you make a purchase, we collect:

  • Products purchased
  • Order value
  • Shipping details
  • Transaction status
  • Marketplace order information (if purchased via Facebook, Instagram, Shopee, Lazada, or TikTok Shop)

C. Payment Information

Payments made through our website are processed securely by third-party payment providers, including:

  • Credit/debit card processors integrated via Shopify
  • GCash
  • Maya
  • Bank transfer channels

We do not store full credit or debit card numbers on our servers. Payment data is handled directly by authorized payment processors in accordance with their respective privacy and security policies.

D. Device and Usage Information

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Time spent on pages
  • Referring website

This information helps us improve user experience, analyze performance, and maintain security.

E. Information from Events and Social Media

If you interact with us through Facebook, Instagram, TikTok, in-person pop-ups, or similar channels, we may collect contact details or preferences voluntarily provided by you.

2. How We Use Your Information

We process personal information for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Coordinating shipping and delivery
  • Providing customer support
  • Sending transactional communications (order confirmations and updates)
  • Improving our website and product offerings
  • Preventing fraud and protecting our business
  • Complying with legal and regulatory obligations

Where you have provided consent, we may send marketing communications. You may opt out at any time by following the unsubscribe instructions or contacting us directly.

3. Payment Processing Disclosure

Our website is hosted on Shopify Inc., which provides the e-commerce infrastructure enabling us to sell products online.

Payment processing is handled by third-party providers integrated with Shopify or directly selected by the customer. These providers process payment information according to their own privacy policies and security standards.

We do not directly collect or store sensitive financial information such as complete credit card numbers.

4. Sharing of Information

We do not sell personal information.

We may share personal information only when necessary for legitimate business operations, including:

A. Service Providers

  • Shopify (website hosting and infrastructure)
  • Payment processors
  • Shipping and logistics partners
  • Email and marketing platforms
  • Advertising platforms (such as Meta and TikTok)

B. Advertising and Analytics

We may use tracking tools such as Meta Pixel or TikTok Pixel to measure advertising performance and improve campaigns. These tools may collect device and usage information in accordance with their respective privacy policies.

C. Online Marketplaces

If you purchase through Shopee, Lazada, or TikTok Shop, your information is also subject to those platforms’ privacy policies.

D. Legal Compliance

We may disclose personal information if required by law or to protect our legal rights.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Enable core functionality
  • Remember user preferences
  • Analyze traffic
  • Support advertising performance

You may control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Maintain business and tax records
  • Resolve disputes
  • Comply with legal obligations

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

7. Data Protection and Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information.

However, no system can guarantee absolute security. While we take appropriate precautions, we cannot ensure complete protection against all potential risks.

8. Your Rights (Philippines)

If you are located in the Philippines, your personal data is protected under the Data Privacy Act of 2012 (Republic Act No. 10173).

You may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of personal data, subject to legal limitations
  • Withdraw consent for certain processing activities

To exercise your rights, please contact us using the details below.

9. International Users

While we primarily operate in the Philippines, we may accept international orders.

Your information may be processed in the Philippines or in other jurisdictions where our service providers operate. By using our Services, you acknowledge that your data may be transferred across borders in accordance with this Privacy Policy.

10. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact us at:

Rhythms of Grace 
Email: shop@rhythmsofgrace.ph